California Privacy Policy

California Privacy Policy

Effective Date: April 1, 2025

This California Privacy Policy supplements the information contained in the general Privacy Policy of DanaNaturales (“we,” “us,” or “our”) and applies solely to residents of the State of California. This policy is provided to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

We are committed to protecting your personal information and your right to privacy. This policy explains your rights under California law and how you can exercise those rights.

1. Notice at Collection

We collect the personal information listed below when you visit, interact with, or make a purchase from www.dananaturales.com (the “Site”).

We collect this information to:

  • Provide and improve our Services

  • Process orders and returns

  • Communicate with you

  • Comply with legal obligations

  • Conduct marketing (where permitted)

For a full list of how we collect, use, and disclose personal information, see sections “What Personal Information We Collect” and “How We Use Your Personal Information” below.

2. Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

Category Examples
Identifiers Name, email address, IP address, shipping/billing address, phone number
Commercial Information Products or services purchased, order history
Internet or Network Activity Browsing history, search history, interactions with our Site
Geolocation Data IP-based general location
Customer Support Information Messages, requests, and reviews
Account Credentials (if applicable) Username, password, security questions

We do not collect or process biometric, professional, or education-related information.

3. Categories of Sensitive Personal Information Collected

We may collect the following sensitive personal information when necessary for our Services:

  • Payment information (e.g., debit/credit card details)

We do not use or disclose sensitive personal information for any purposes beyond those permitted by the CPRA, such as providing our services, processing payments, or preventing fraud.

4. Retention of Personal Information

We retain your personal information for as long as necessary to:

  • Provide our Services

  • Fulfill your orders

  • Maintain your account (if applicable)

  • Comply with our legal obligations (e.g., taxes, audits)

  • Resolve disputes or enforce our policies

Examples:

  • Order data: Retained for at least 4 years for tax/audit purposes

  • Email inquiries: Retained for up to 2 years for customer support reference

5. Sources of Personal Information

We collect personal information:

  • Directly from you (e.g., account creation, checkout, contact forms)

  • Automatically through cookies and tracking tools (e.g., Google Analytics)

  • From third parties (e.g., Shopify, payment processors, ad platforms)

6. Disclosure of Personal Information

We may share your personal information with the following types of recipients:

Category Purpose
Service Providers Fulfillment, payment processing, IT support, hosting
Marketing Partners Email delivery, website personalization, targeted ads
Analytics Tools Website performance monitoring (e.g., Shopify, Google Analytics)
Government or Legal Authorities Where required by law or in response to legal process
Affiliates and Successors In the event of merger, acquisition, or restructuring

We do not sell or share your personal information for monetary consideration.

7. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

Right to Know

You have the right to request the categories and specific pieces of personal information we have collected about you.

Right to Delete

You may request that we delete the personal information we collected from you, subject to certain exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing

DanaNaturales does not sell or share personal information as defined by California law. If this changes, you will be notified and given a clear way to opt out.

Right to Limit Use of Sensitive Information

You may limit the use of your sensitive personal information to that which is necessary to provide requested services. We already limit our use accordingly.

Right to Non-Discrimination

We will never discriminate against you for exercising your rights under California law.

8. How to Exercise Your Rights

To submit a request regarding your personal information, please contact us by:

To verify your identity, we may ask for additional information (e.g., name, email, recent order number). You may also designate an authorized agent to act on your behalf.

We aim to respond to all requests within 45 days.

9. “Do Not Sell or Share My Personal Information”

Although we do not sell or share personal information as defined by California law, we honor browser signals like the Global Privacy Control (GPC) and will respect opt-out preferences if enabled in your browser.

You may also email us directly at support@dananaturales.com with “Do Not Sell or Share” in the subject line.

10. Cookies and Tracking Tools

We use cookies, pixels, and analytics tools to:

  • Improve user experience

  • Analyze traffic and usage trends

  • Personalize content and marketing

For more details, visit: https://www.shopify.com/legal/cookies

Your browser may offer a “Do Not Track” setting, but we do not currently respond to DNT signals.

11. Children’s Privacy

Our Site and Services are not intended for children under the age of 16. We do not knowingly collect or share the personal information of minors. If you believe your child has provided us information, contact us immediately.

12. Contact Us

If you have questions about this California Privacy Policy, or wish to exercise your rights, contact us at:

DanaNaturales
Email: support@dananaturales.com
Address: 18277 Pasadena St 110, Lake Elsinore, CA 92530, USA